BUSINESS LETTER



Write and Create
A commercial business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties. The overall style of letter will depend on the relationship between the parties concerned. There are many reasons to write a business letter. It could be to request direct information or action from another party, to order supplies from a supplier, to identify a mistake that was committed, to reply directly to a request, to apologize for a wrong or simply to convey goodwill. Even today, the business letter is still very useful because it produces a permanent record, is confidential, formal and delivers persuasive, well-considered messages

A.   Sample Business Letters
Here is a selection of sample business letters and other correspondence that you can copy and modify as you wish.

Letter Requesting Information
How to ask somebody to send you information.

Letter Sending Information
What to say when you send information.

Letter Changing Information
When a person or company changes important information, such as an address, price, or date, it is necessary to send valued customers a letter with the new information. This letter informs customers of a change in price.

Resume or CV
A resume (AmE) or CV (BrE) is usually requested by a prospective employer as a record of your qualifications and professional experience. CV stands for the Latin words "curriculum vitae", meaning "the course of one's life".

Covering Letter for Resume or CV
It is usual to send a covering letter (BrE) or cover letter (AmE) with your resume/CV when applying for a job.


Letter of Reference
Companies and other organizations often ask for a letter of reference. This is a character reference written by someone such as an ex-employer who knows the subject personally.

Letter of Resignation
Though it is not necessary to give a reason, it is standard business procedure to send written notice informing your employer that you are planning to quit your job.

Lay-off Notice
Companies and other organizations are usually required by law to present a written notice to employees informing them of a lay-off. This letter usually cites reasons for the lay-off, and acts as a formal apology. Employee rights may be included.

Letter of Invitation
It is often necessary in business to send an invitation to a person or group requesting their attendance at a special event.

Letter of Request for Payment
Sometimes it is necessary to remind customers that they owe you money!

Internal Memo or Memorandum
Memos are sometimes used internally to inform an entire company or department of something. This is an example of a memo referring to a staff Christmas party.

Welcome Email
It is a common business practice to welcome new staff members to a company. This is usually an informal note expressing best wishes and may contain contact information. Companies may also send welcome letters to other companies that move into a shared office building, or to visiting guest speakers and business travellers.

Business Correspondence Glossary
The letters above contain useful vocabulary you may want to use in your own business correspondence. If you decide to copy and modify any of these letters for your own personal use, make sure that you are choosing the correct words. This glossary offers simple definitions of the vocabulary used in these samples.
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